Contact us
Contact us
Thanks for shopping with Reveer Clo. We want you to love what you ordered, so here's how our returns and exchanges work.
Please note: Reveer Clo issues store credit only. We do not offer cash or card refunds.
HOW TO START A RETURN OR EXCHANGE
Email us at support@reveerclo.com with your order number and the reason for your return or exchange, and we'll walk you through the next steps.
RETURNS
You may request a return within 14 days of your delivery date, as long as the item is unworn and unwashed with all original tags still attached. Once we receive and inspect your item, we'll issue store credit for the amount you paid, minus the cost of the original shipping label.
EXCHANGES
Need a different size or style? Exchanges are accepted within the same 14-day window. Ship the item back to us, and once received we'll issue store credit (minus the original shipping cost) that you can use toward your new order.
OUR MISTAKE? WE'VE GOT YOU COVERED
If we made an error, such as sending the wrong item or size, or your order arrived damaged, contact us right away at support@reveerclo.com with a photo of what you received. We'll cover the full cost, including the original shipping fee, so you're not out of pocket for our mistake.
All returns and exchanges are issued as store credit only. Customers are responsible for return shipping costs unless the error was ours. Original shipping fees are non-refundable unless we made a mistake. Store credit is issued digitally and never expires.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 3-4 business days.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!